Terms of service
1. Definitions
In these Terms of Service and all related policies, "Belori", "we", "us", or "our" refers to the brand and its owner(s). These terms apply to all visitors, customers, and users of the Belori website and services.
2. Acceptance of Terms
By visiting our website, placing an order, or engaging with our services in any way, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please discontinue use of our website.
3. Website Use
Our website is intended for personal shopping and lawful transactions only. You are welcome to browse, purchase products, and interact with our content for personal or gifting purposes. However, you agree not to:
Copy, reproduce, or distribute any content, images, or materials from this website without our written consent
Attempt to interfere with, hack, or disrupt the functioning of our website or systems
Submit false or misleading information, impersonate another person, or create fraudulent accounts
Use our website or its content for resale, unauthorised commercial activities, or competitive research
4. Product Representation and Accuracy
We make every effort to represent our products accurately through descriptions, images, and pricing. However, due to differences in photography, lighting, and screen settings, minor variations in colour, texture, or finish may be visible in person.
In the rare event of an error in pricing or product information, we reserve the right to correct it before your order is processed. If such a correction affects your order, we will notify you and offer a full refund or the option to continue at the revised price.
5. Intellectual Property
All content on this website including product images, written descriptions, brand assets, packaging design, and creative materials is the intellectual property of Belori.
You may not reproduce, distribute, or use any material from this website for commercial or personal purposes without prior written permission. Unauthorised use may constitute infringement under applicable Indian intellectual property laws.
6. User Content
By submitting reviews, photos, or feedback on our website or social media channels, you grant Belori a non-exclusive, royalty-free licence to use, display, or share that content for promotional or informational purposes.
We reserve the right to edit or remove any user-submitted content that is inaccurate, offensive, or in violation of these Terms.
7. Orders and Our Right to Refuse Service
Belori reserves the right to refuse, modify, or cancel any order at its discretion. This may occur in situations including but not limited to:
Payment failure or suspected fraudulent activity
Errors in product listing or pricing
Items being out of stock at the time of processing
In any such case, we will notify you promptly, and any amount already paid will be refunded in full.
8. Limitation of Liability
To the fullest extent permitted under applicable law, Belori shall not be liable for:
Any indirect, incidental, or consequential damages arising from your use of our website or products
Loss of data, revenue, or business arising from technical issues or service disruptions
Delays or failures caused by logistics partners, courier services, or other third parties
Minor variations in colour, texture, or finish due to natural material differences or production batches
Where liability is established, it shall in no case exceed the total amount paid by the customer for the specific product or order in question.
9. Dispute Resolution
We believe most concerns can be resolved through honest conversation. If you have a dispute with Belori, we encourage you to first reach out to us at Belori.support@gmail.com so we can work toward a fair resolution within 30 days.
If a resolution cannot be reached informally, the matter will be governed by the laws of India and subject to the jurisdiction of the competent courts in India.
10. Force Majeure
Belori shall not be held responsible for any delay or failure to fulfil obligations resulting from circumstances beyond our reasonable control. This includes, but is not limited to, natural disasters, pandemics, government-imposed restrictions, transport disruptions, or nationwide strikes.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions will continue to apply in full and remain binding.
12. Updates to These Terms
We may update or revise these Terms of Service at any time without prior notice. Changes become effective immediately upon being posted to this page. Your continued use of the website following any update constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.
13. Contact Us
For any legal queries, notices, or concerns related to these Terms, please reach out to us at:
Email: Belori.support@gmail.com